Around-the-clock communication fighting COVID-19: The 1212 call centre in the Central African Republic (CAR) that gets up to 3,000 calls a week

Operators take calls around the clock. The 1212 number is a lifeline for the four million Central Africans trying to stay safe amid the COVID-19 pandemic. Photo: WFP/Elizabeth Millership
Technical support officer Labon outside the 24-hour call centre. Photo: WFP/Elizabeth Millership
Modiana (right), gives his team instructions at the 1212 call centre which has become an interface between the people of CAR and the national Ministry of Health. Photo: WFP/Elizabeth Millership

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WFP Innovation Accelerator

WFP Innovation Accelerator

Sourcing, supporting and scaling high-impact innovations to disrupt hunger.